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Cookies Policy
This Cookies Policy explains how Surge Casino uses cookies and similar technologies when you visit or use our website. It explains why these technologies may be used, the choices available to you, and how changing your browser or device settings may affect your experience.
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About this Cookies Policy
This Cookies Policy applies to the Surge Casino website, including its pages, features and services. It should be read together with our Privacy Policy and any other terms, notices or policies that apply to your use of the website. Our Privacy Policy provides further information about how personal information may be collected, used, stored, disclosed and managed.
Quick links
Cookies are small text files that may be stored on your computer, mobile phone, tablet or another internet-connected device when you visit a website. They allow a website to recognise a device, remember selected information and support features that can make the website easier to use. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with other information.
Similar technologies may also be used for related purposes. These may include pixels, tags, software development kits, local storage, device identifiers and other technologies that store or access information on a device or help us understand how the website is used. This policy uses the term cookies to include cookies and similar technologies unless the context requires a distinction.
Cookies may be placed by Surge Casino or by third parties that provide services used on the website. Some cookies operate only during your browsing session, while others may remain on your device for a longer period. The length of time a cookie remains available depends on its purpose, the settings applied to it and the practices of the service that placed it.
Where consent is required, we may ask for it through a cookie notice, preference tool or another appropriate method. You can change your optional cookie choices at any time using the controls made available on the website or through your browser and device settings. Continuing to use the website does not necessarily mean that you have accepted every category of cookie, and essential technologies may operate where they are needed to provide requested services.
How cookies and similar technologies are used
Different cookies have different functions. The technologies used may depend on the pages you visit, the features you use, your device and browser, the services available on the website and the preferences you select. The categories below describe common purposes and may not represent every individual cookie or technology used at a particular time.
Strictly necessary technologies
Strictly necessary technologies support the basic operation, security and functionality of the website. They may help maintain a secure browsing session, protect forms and account areas, remember essential settings, route website traffic, identify unusual activity and help the website respond to your requests. They may also assist with displaying pages correctly and supporting access controls.
These technologies are generally required for core website functions. If they are blocked, deleted or restricted, some pages or services may not operate properly. For this reason, they may not be available for separate opt-out through a cookie preference tool, although your browser may still provide controls that affect how they are stored.
Preference and functionality technologies
Preference and functionality technologies may remember choices you make, such as language, region, display settings or other website preferences. They can reduce the need to enter the same information repeatedly and help provide a more consistent experience when you return to the website.
If you disable these technologies, your preferences may not be saved and some settings may need to be selected again. Certain features may also work differently or be less convenient. These technologies are not necessarily essential, but they can support the way optional features are presented and used.
Performance and analytics technologies
Performance and analytics technologies may collect information about how visitors use the website. This may include the pages visited, the time spent on a page, the links or features used, the way a visitor moves through the website and whether a technical error occurs.
This information can help us understand website performance, identify technical issues and improve content, navigation and functionality. Analytics information may be combined into reports or statistical information and may be designed not to identify you directly. Where third-party analytics services are used, those providers may process information according to their own privacy notices and service arrangements.
Security and fraud prevention technologies
Security and fraud prevention technologies may help protect the website, accounts and services from misuse. They may assist with detecting automated activity, suspicious behaviour, repeated unsuccessful access attempts, unusual device activity and other potential risks.
Information collected for these purposes may be considered alongside other information for website security, account protection, compliance, integrity and risk-management activities. Restricting these technologies may affect our ability to protect services or identify activity that could place users, accounts or the website at risk.
Advertising and marketing technologies
Where enabled and permitted, advertising or marketing technologies may help measure promotional campaigns, understand interactions with marketing content or present communications that are more relevant to your interests. These technologies may allow information about browsing activity to be associated with a device, browser or online identifier.
Optional advertising and marketing technologies may be controlled through the website's cookie preference tool, browser settings or controls provided by relevant third parties. Disabling these technologies may reduce the personalisation of advertising or communications, but it may not prevent all promotional content from being displayed.
Managing your cookie choices
You have several ways to manage cookies and similar technologies. The options available may vary depending on your device, browser, operating system, website features and the services provided by third parties. A choice made in one browser or on one device may not automatically apply to another browser or device.
- Use the cookie preference tool available on the website to accept, reject or adjust optional cookie categories where those controls are provided.
- Change your browser settings to block cookies, delete existing cookies or receive a notice before a cookie is stored.
- Use device or operating system settings that manage local storage, permissions and similar identifiers.
- Review controls made available by third-party analytics, advertising or social media providers where those services are present.
- Clear stored cookies and website data when you want to remove previous preferences or activity from a particular browser or device.
Blocking or deleting cookies may affect how the website works. You may need to enter information again, lose saved preferences, experience reduced functionality or be unable to use account, security or other essential features. A browser setting may also affect more cookies than intended, including cookies that are needed for features you wish to use.
Disabling one type of technology may not disable all similar technologies. For example, deleting cookies may not remove information held in local storage or by a third-party provider. Your cookie choices also do not necessarily remove personal information that has already been collected or processed for another purpose.
If you use more than one browser or device, you may need to update your choices separately for each one. If you clear your browser data, you may also remove your saved cookie preferences and be asked to make those choices again. Some browsers and devices offer privacy signals or settings intended to communicate a preference about tracking. The website may respond to these signals where technically possible and where applicable systems support that response.
Requests about personal information, including requests for access, correction or deletion where available, are handled in accordance with our Privacy Policy and applicable requirements. A cookie preference does not replace a privacy request process and does not necessarily affect information that must be retained for security, legal, compliance or operational purposes.
Third-party services, retention and policy updates
The website may use third-party services to support functions such as hosting, security, website measurement, customer support, payment processing, content delivery or marketing. These providers may use cookies or similar technologies on our behalf or in accordance with their own policies. The providers involved may change as website services develop.
Third-party services may collect or receive information about your browser, device, website activity or interactions with content. Their use of information may be governed by their own privacy and cookie notices. You should review those notices where you want more information about their practices, retention periods and available controls.
Cookie information may be retained for different periods depending on its purpose. Session cookies are generally designed to operate while your browser is open and may expire when the browsing session ends. Persistent cookies may remain until they expire, are deleted or are replaced. The retention period may also depend on security, technical, legal, compliance and operational requirements.
Retention does not mean that information will always be used for every possible purpose. Information may be accessed, used or disclosed only as permitted by applicable policies, agreements and requirements. Where information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with relevant retention practices.
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our information-handling practices. The updated version will be made available on this page and will apply from the date it is published, unless a different date is stated.
You should review this page periodically so that you understand the current approach to cookies and similar technologies. If a change requires a new or renewed choice, an appropriate notice or preference tool may be provided.
Questions and further information
If you have questions about this Cookies Policy, your cookie preferences or the way information is handled on the website, please use the support or contact options made available through Surge Casino. Do not provide sensitive information through an unverified channel. For further information about personal information, privacy choices and related requests, please refer to the Surge Casino Privacy Policy.
